Frequently Asked Questions
Find answers to common questions about our products and services
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your foot or chest and comparing it to our charts for the most accurate fit.
Are D.Franklin® sunglasses UV protected?
Yes, all our sunglasses feature UV400 protection, shielding your eyes from 100% of harmful UVA and UVB rays.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. Please contact our support team within 30 minutes of placement for any changes.
What materials are used in your footwear?
We use high-quality synthetic materials, recycled fabrics, and premium vegan leather to ensure durability and ethical production.
Do you ship internationally?
Yes, D.Franklin® ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How should I care for my D.Franklin® boots?
We recommend cleaning with a damp cloth and mild soap. Avoid machine washing or direct heat sources to preserve material integrity.